Terms of service
Welcome to Raw Maraby Herbs, an integral part of Mira Herbals Inc., your trusted source for quality herbs and digital products. Please carefully read and understand our terms of service before engaging with our services.
Refunds and Returns
Skincare and Haircare Products (Oils, Salves, Butters, and Hair Care):
Our skincare and haircare products are made to order with care, using wildcrafted herbs to ensure the highest quality. To honor our commitment to sustainability and avoid wastage of precious herbs, we do not accept returns or offer refunds on these custom products.
Tinctures and Dried Herbs
Tinctures are made to order in small batches, and dried herbs are ethically wildcrafted, making them both unique and valuable. Therefore, we do not accept refunds or returns for tinctures or dried herbs, whether they are opened or unopened. We appreciate your understanding of the rarity and value of these herbal products.
Capsules and Pills
Capsules and Pills are non-refundable nor returnable.
Custom Products
Custom products are crafted to your specifications, and due to their personalized nature, we do not accept returns or refunds for these items, whether they are opened or unopened.
Digital Products
Our digital products, including recipe cards, are provided complimentary for your personal use. Unauthorized resale or redistribution of our digital items is strictly prohibited. Violation of this policy will result in the following consequences:
• Immediate Termination of Access: Those found in violation will have their access to our website and services terminated immediately.
• Legal Action: We reserve the right to take legal action against individuals or entities engaged in unauthorized resale or redistribution. This may include legal remedies for damages and losses incurred due to the violation.
• Account Suspension: Accounts associated with the violation may be suspended.
• Forfeiture of Purchases: Any purchases made by individuals or entities involved in unauthorized resale or redistribution may be forfeited, and access to the purchased digital items revoked.
• Notification of Violation: We may notify relevant authorities or third parties about the violation, especially in cases where legal action is pursued.
Variability of Physical Herbs
Our physical herbs may come in either loose herb or powdered form. We cannot guarantee the specific form you will receive. This variability exists because we use powdered forms to make tinctures, and when powdered forms are unavailable, we provide the loose herb. Importantly, the form in which you receive the herbs, whether powdered or loose, does not affect their potency. Both forms maintain their efficacy and herbal properties.
Termination
We reserve the right to terminate your access to our services at our discretion, especially in cases of violation of our policies.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
Changes to Terms
We may update these terms from time to time, and the latest version will be posted on our website.
Disclaimer - We Do Not Provide Medical Advice
Raw Maraby Herbs does not diagnose medical conditions. We are a provider of herbs and information on how to use them. Our herbal properties are based on studies conducted by herbalists. However, some herbs may interact with other herbs, supplements, medicines, or foods. It is essential to exercise common sense and consult a medical professional, especially if you have a severe health condition or are taking medication. We are not responsible for any diagnosis. Our role is to provide information on how herbs can be used to support your body’s well-being.
Thank you for choosing Raw Maraby Herbs for your herbal needs. If you have any questions or concerns regarding these terms or our services, please do not hesitate to contact us. We look forward to serving you on your herbal journey.